If you're in crisis or need immediate support, help is available 24/7:
This is a peer-support community, not a crisis service. If you're experiencing a mental health emergency, please contact one of these services or visit your nearest A&E.
Community Guidelines
Our guidelines ensure this remains a safe, supportive space for everyone. Please read and follow these principles when participating in our community.
Peer Support, Not Professional Advice
This community is for sharing lived experiences and mutual support. We are not qualified healthcare professionals. Always consult with doctors, therapists, or counselors for medical advice, diagnosis, or treatment decisions.
Respect and Compassion
Treat everyone with kindness and respect. We all have different experiences, perspectives, and recovery journeys. Avoid judgment, criticism, or dismissive comments about others' experiences or coping strategies.
Recovery-Oriented
We believe in hope, growth, and the possibility of living a meaningful life alongside mental health challenges. Focus on what has helped you, what you've learned, and how you're moving forward.
✓ Encouraged Content
- Personal stories of struggle and recovery
- Coping strategies that have helped you
- Supportive comments and encouragement
- Questions about finding support or services
- Expressions of hope and resilience
- Sharing what you've learned on your journey
✗ Prohibited Content
- Graphic descriptions of self-harm methods or suicide attempts
- Pro-eating disorder content or "tips" for restricting/purging
- Bullying, harassment, or personal attacks
- Spam, advertising, or promotional content
- Medical advice or recommendations to stop/change medication
- Dangerous health misinformation or conspiracy theories
- Content that glorifies or romanticizes mental illness
Your Privacy is Protected
You can share stories and comments using a pseudonym or anonymously. Your real identity is never revealed to other community members. We comply with GDPR and handle all personal data with care.
Respect Others' Privacy
Never share identifying information about other people. Don't ask for or share personal contact details, social media profiles, or other identifying information in public posts.
Content Review
All stories and some comments are reviewed by trained moderators before publication. This helps ensure content meets our guidelines and is safe for the community. AI screening assists moderators by flagging potentially harmful content.
Reporting Content
If you see content that violates these guidelines or concerns you, please report it. Moderators will review all reports promptly and take appropriate action.
Crisis Response
If content suggests someone is in immediate crisis, moderators are alerted automatically. However, this is not a crisis service. If you're experiencing a mental health emergency, please contact Pieta House (1800 247 247), Samaritans (116 123), or visit your nearest A&E.
Content that violates these guidelines will be removed. Depending on the severity and frequency of violations, consequences may include:
- Content removal with explanation
- Temporary suspension from posting
- Permanent account suspension for serious or repeated violations
We understand that mental health struggles can affect how we communicate. Moderators will consider context and intent when reviewing content. Our goal is education and safety, not punishment.
Questions or Concerns?
If you have questions about these guidelines or concerns about moderation decisions, please contact the moderation team. We're here to support a safe, welcoming community for everyone.